English Dermatology Ahwatukee Review
English Dermatology Ahwatukee, located in Phoenix, AZ, offers a range of dermatological services. Patients report mixed experiences, with many praising the medical staff’s expertise while some criticize front office interactions.
Pros
- Highly knowledgeable and professional medical staff
- Efficient appointment process with minimal wait times
- Thorough examinations and explanations of skin conditions
- Effective treatments for various skin issues, including acne and psoriasis
- Quick availability for appointments, often within a week
Cons
- Some reports of rude or unhelpful front office staff
- Occasional communication issues regarding insurance coverage
- Brief consultation times reported by some patients
- Inconsistent patient education on skincare routines and prevention
Services and Quality of Care
English Dermatology Ahwatukee provides a range of dermatological treatments, including acne management, psoriasis care, and skin cancer screenings. Many patients praise the clinic for its effective treatments and thorough examinations. Dr. Kim and other practitioners are often commended for their expertise and ability to explain conditions clearly.
Patient Experience
The clinic generally offers quick appointment scheduling and short wait times. Many patients appreciate the efficiency of the check-in and check-out processes. However, experiences with front office staff vary, with some patients reporting excellent service and others encountering less friendly interactions.
Facility and Staff
The facility is described as nice and well-maintained. Medical staff, including doctors and nurses, receive high praise for their professionalism and care. Technicians are noted to be friendly and competent. However, there are mixed reviews regarding the customer service skills of some front office personnel.
Summary
English Dermatology Ahwatukee offers quality dermatological care with efficient service and knowledgeable practitioners. While the medical care is generally highly regarded, improvements in consistent front office interactions could enhance the overall patient experience. Patients seeking expert dermatological treatments may find this clinic suitable, but should be prepared to advocate for thorough explanations of their care plans.
