M D Aesthetics and Dermatology PLLC Review
M D Aesthetics and Dermatology PLLC is a dermatology practice in Chicago’s West Loop offering aesthetic, medical, and surgical dermatology services. Led by Dr. Gabriel J. Martinez-Diaz, a Stanford-trained board-certified dermatologist, the clinic provides personalized care for various skin conditions and cosmetic treatments.
Pros
- Highly skilled and experienced dermatologist with expertise in both medical and cosmetic procedures
- Comprehensive range of services including Botox, fillers, acne treatments, and skin cancer screenings
- Natural-looking results for aesthetic treatments, appreciated by long-term patients
- Efficient and quick treatment sessions, beneficial for patients with needle anxiety
- Reasonable pricing for various procedures
Cons
- Significant scheduling and appointment issues reported by multiple patients
- Concerns about billing practices and unexpected charges
- Recent staff turnover leading to inconsistent service quality
- Communication problems, including difficulty reaching the office and lack of timely updates
Patient Experience
Patient experiences vary widely. Some long-term patients praise Dr. Martinez-Diaz for his skill in achieving natural-looking results and efficient treatment sessions. However, recent reviews indicate serious issues with scheduling, billing, and customer service. Many patients report showing up for appointments only to find the office closed or the doctor unavailable, leading to frustration and unexpected fees.
Services and Treatments
The clinic offers a wide range of dermatological services, including:
- Aesthetic treatments like Botox and fillers
- Medical dermatology for conditions such as acne and skin cancer
- Surgical dermatology procedures
- HydraFacials and other skin rejuvenation treatments
Summary
While M D Aesthetics and Dermatology PLLC has a history of providing quality dermatological care, recent patient feedback suggests significant operational issues. Potential patients should carefully consider the mixed reviews and possibly seek clarification on policies before scheduling appointments.
